The right members, the right interventions, at the right time
VI Engage increases the lifetime value of members by optimizing, engagement, utilization, spend, and retention.
Why choose VI Engage
Increased utilization, reduced attrition
Health organizations see a 22% increase in utilization and 8.7% reduction in annual churn
Built for flexibility
Seamless integration between de-identified data and existing communication tools
Personalization at scale
Move from static, time based communications to dynamic, predictive, and personalized communications
How it works
VI Engage uses AI technology to deepen member engagement through personalized communications.
Pair anonymized partner data and VI data.
Intelligent view of member behavior to identify patterns and those in need of an intervention to drive behavior change.
Upload existing client content and communications into VI Engage.
Proactive and personalized interventions triggered via your existing CRM and outbound channels to communicate the right message at the right time.
Achieve engagement goals and health outcomes.
54% usage uplift maximizes revenue and improves health outcomes with VI Engage
A national healthcare service provider tackles chronic conditions through the power of AI. By utilizing VI Engage, the client was able to predict utilization drop-off and attrition risk weeks or months in advance of occurrence, and then configure human and digital interventions across their existing communication channels.
VI Engage drove a 17% increase in Medicare reimbursement
The utilization of VI Engage improved participation in the digital fitness program as well as in person fitness sessions, resulting in significantly improved medicare reimbursement revenue.
Reducing attrition by 8% with VI Engage
VI Engage is able to predict and identify at-risk members with the potential to drop in engagement, a signal that they could be at risk of churn in the future. This AI-enabled system continues to learn and optimize over time.